PUBLIC OFFER

A legal entity registered in accordance with the legislation of Ukraine, hereinafter referred to as the "Company" or "Loka", on the one hand, and any individual, hereinafter referred to as the "User", on the other hand, together referred to as the "Parties", and each individually as a "Party", have entered into this Public Offer Agreement (hereinafter — the "Agreement" or "Public Offer"), addressed to an unlimited number of persons, which is an official public proposal of the Company to enter into an Agreement with any User on the following terms:

1. PREAMBLE

1.1. Please read this document carefully, as it defines the terms for receiving Services from the Company through the Platform.

1.2. References to the words "you" or "your" (or similar words) mean the User, depending on the context of this Agreement.

1.3. References to the words "we", "our" or "us" (or similar words) mean the Company.

1.4. The words "he" / "she" and their derivatives in the text of this document may apply to persons of either sex, depending on the context.

2. DEFINITIONS

2.1. Account — a personal record of the User on the Platform, created during registration and used to identify the User, access the Platform's functionality, and store settings, activity history and documents generated while using the Platform.

2.2. Company — the legal entity on whose behalf Services are provided to Users.

2.3. Loka Platform (hereinafter referred to as the "Platform" or "Loka") — a software and hardware complex and a set of technical and information solutions owned by the Company, which includes (depending on available functionality) a Telegram application, a web interface, software modules, databases and other components through which the Company provides Services to Users.

2.4. Rules of Conduct — mandatory rules for Users regarding the use of the Platform and interaction between the Owner and the Client, established by the Company and/or published on the Platform, which define permitted and prohibited actions during use of the Platform, communication, booking, check-in, residence, and return of the property, as well as requirements to respect the rights of other persons, preserve property, comply with the law and respond to violations, and which are binding from the moment of their acceptance by the User in the manner provided by this Agreement.

2.5. Rental Agreement — an agreement concluded directly between the Owner and the Client for a specific property and a specific term, which defines the terms of use of the property, the amount and procedure of payment, the deposit (if any), the rights and obligations of the parties, and other material terms of the rental. Such an agreement may be generated through the Platform and signed by the parties in a manner available on the Platform (including using a QES or other means of confirmation, if applicable).

2.6. Owner — an individual or legal entity that places a property listing on the Platform and provides such property for rent to a Client in accordance with the terms of the Rental Agreement concluded between the Owner and the Client.

2.7. Client — an individual or legal entity that uses the Platform for the purpose of booking property and receives such property for rent from an Owner in accordance with the terms of the Rental Agreement concluded between the Owner and the Client.

2.8. User — a general term for the Client and the Owner.

2.9. Personal Data — any information that is not publicly available and allows, directly or indirectly, the identification of a User, for example: first name, last name, phone number, IP address.

2.10. Services — information and technical services provided by the Company through the Platform, consisting of giving the User access to the Platform's functionality, including the ability to create and use an Account, place and view listings, search for and book property, exchange messages between the Owner and the Client, generate, store and provide access to documents/confirmations created while using the Platform, and provide informational support regarding use of the Platform.

2.11. Third Party — an individual or legal entity, government institution, organization or body, other than the Company or the User.

2.12. User Consent (hereinafter — "Consent") — a voluntary, specific, informed and unambiguous expression of will, by which the User, by means of a statement or a clear affirmative action, agrees to the terms of provision of the Services.

3. USER CONSENT

3.1. This Agreement is concluded by the User by giving full and unconditional consent (acceptance) to its conclusion in full, without signing a written copy of the Agreement.

3.2. The Agreement has legal force in accordance with Articles 633, 641, 642 of the Civil Code of Ukraine and is equivalent to an agreement signed between the User and the Company.

3.3. If the User does not agree with the terms of this Agreement, the Company does not provide Services to such User, and the User has no right to use the Platform.

3.4. Any of the following actions constitutes Consent to the terms of this Agreement: 3.4.1. registration on the Platform and/or creation of an Account; 3.4.2. clicking the "I Agree" button and/or checking the corresponding checkbox during registration or use of the Platform; 3.4.3. use of the Platform and/or receipt of Services, including in the capacity of Owner and/or Client.

3.5. The Company has the right to obtain the User's Consent by way of the User performing a clear affirmative action on the Platform, in particular by checking the corresponding checkbox and/or clicking the "I Agree" button or similar text.

3.6. By entering into this Agreement, the User confirms that they have read the terms of this Agreement, understand their content, and fully and unconditionally accept them.

3.7. By agreeing to the terms of this Agreement, the User (as Owner and/or Client, depending on the role chosen) gives their direct Consent to: 3.7.1. receiving Services and using the Platform on the terms of this Agreement; 3.7.2. complying with the rules and restrictions established by this Agreement; 3.7.3. applying the payment and/or settlement procedure used within the Platform (if the corresponding functionality is available).

4. REGISTRATION/AUTHORIZATION

4.1. To gain access to the Platform's functionality, the User undergoes registration and/or authorization using Telegram and creating an Account on the Platform.

4.2. During the first use of the Platform, the User provides the data necessary to create an Account and selects the role of Client and/or Owner (depending on available functionality).

4.3. The User's Account on the Platform is linked to the User's Telegram identifier. The Company uses this link to identify the User and provide them with access to the Services.

4.4. The User undertakes to provide accurate, current and complete data during registration and to keep it up to date while using the Platform.

4.5. The Company has the right to provide for additional elements confirming access to the Account and/or verification of the User (if the corresponding functionality is available), in particular by confirming a phone number, email address or other data.

4.6. The User has no right to transfer access to their Account to third parties, use another person's Account, or provide inaccurate data. The User is responsible for all actions carried out using their Account.

5. USER VERIFICATION

5.1. The Company has the right to require verification of the User as a condition for access to certain features of the Platform, in particular placing listings, receiving booking requests and/or generating documents within the Platform.

5.2. Verification of the User may be carried out by the User providing data and materials necessary to confirm identity and/or authority, in particular: 5.2.1. for an individual User: details from an identity document, an image/copy thereof, as well as a facial image (selfie) and other materials provided to confirm identity; 5.2.2. for a legal entity User: information about the legal entity and its representative, as well as documents/information confirming the representative's authority.

5.3. The Company has the right to engage Third Parties to carry out verification (in particular specialized verification services) and to transfer to them Personal Data to the extent necessary for verification, in accordance with the Privacy Policy.

5.4. If the User fails to provide data/materials for verification, or if, based on the results of verification, the Company has reasonable doubts as to the accuracy of the data provided, the Company has the right to refuse the User access to the relevant features of the Platform and/or restrict use of the Platform.

5.5. The User confirms that the data and materials provided for verification are accurate, current and belong to the User (or their representative), and that they have lawful grounds to transfer such data and materials to the Company.

6. PROPERTY VERIFICATION

6.1. The Company has the right to verify information about property that an Owner places on the Platform, in order to ensure the correctness of listings, the safety of Users and the proper functioning of the Platform.

6.2. Verification of property may include checking the information and materials provided by the Owner, in particular the description of the object, the address (or part thereof), photos/videos, documents (if any), and checking the listing's compliance with the Platform's requirements.

6.3. The Company is not a party to the Rental Agreement between the Owner and the Client and does not guarantee that the Owner has rights to the property or the accuracy of all information provided by the Owner. The Owner bears full responsibility for the lawfulness of placing the listing, having the necessary rights, and the completeness and accuracy of the property information.

6.4. The Company has the right to verify that the Owner has a title of ownership and/or other lawful grounds to provide the property for rent. For such verification, the Company may request from the Owner documents and/or information confirming the right of ownership or the right to use/dispose of the property (including information from state registers or documents provided by the Owner).

6.5. The Owner's provision of documents/information for verification of ownership (right of use/disposal) does not constitute and may not be interpreted as the Company's confirmation of the legal status of the property or a guarantee of the Owner's rights. The Owner bears full responsibility for having the necessary rights and lawful grounds to place the listing and provide the property for rent.

6.6. Based on the results of the verification, the Company has the right to: 6.6.1. reject the listing or limit its visibility on the Platform; 6.6.2. request additional information or documents from the Owner; 6.6.3. temporarily block the possibility of booking the relevant property; 6.6.4. remove the listing if violations are detected or reasonable complaints are received.

6.7. The Company is not liable for any losses of the User arising from the inaccuracy of information about the property provided by the Owner, or from the actions/inaction of the Owner.

7. PROVISION OF SERVICES

7.1. The Company provides Users with Services through the Platform as information and technical services that ensure the organization of interaction between the Owner and the Client, as well as the creation and storage of electronic confirmations and documents that Users generate while using the Platform. The Company's Services are not services for providing property for rent and are not intermediation in the transfer of property, but consist of providing access to the Platform's functionality and informational support for Users.

7.2. Since the Platform is used for booking property and agreeing on the terms of its use, the relationship between the Owner and the Client is formalized through the conclusion of a Rental Agreement between them for a specific property and a specific term. Such a Rental Agreement is concluded directly between the Owner and the Client.

7.3. The Company is not a party to the Rental Agreement, does not act as an agent, attorney, commission agent or representative of either party, does not acquire the rights and obligations of the Owner or the Client, and is not liable for the parties' performance of the terms of the Rental Agreement, in particular regarding the actual provision of the property, its condition, access to it, suitability and safety.

7.4. Provision of Services is carried out in a logical sequence of actions and statuses on the Platform. First, the Owner places a listing about the property and the rental terms for the relevant object through the Platform. After that, the Client selects the object and period through the Platform and generates a booking request. At this stage, no Rental Agreement yet arises between the Owner and the Client, since the booking request is only a request to agree on terms. The request is then sent to the Owner, who either confirms the booking or rejects it through the Platform. In case of rejection, the process is terminated and the request is considered cancelled. In case of confirmation of the booking, the Platform records the relevant status and opens access for the parties to the next stage — the Client's confirmation of intent to formalize the deal and conclude the Rental Agreement in the manner available on the Platform. If the Client does not perform the necessary action within the period defined by the Platform's functionality, the booking may be automatically cancelled.

7.5. After the Client confirms their intent to formalize the deal, the Platform generates the Rental Agreement for the specific object and specific term and ensures its signing by the parties using a QES through an electronic signature service integrated with/linked to the Platform (in particular Vchasno and/or Diia.Signature, if available). Signing takes place in the following order: first the Owner, then the Client.

7.6. The Rental Agreement is deemed concluded between the Owner and the Client from the moment both parties apply a QES and the signed document is returned to the Platform. After that, the signed document becomes available to the Owner and the Client in their Accounts for viewing and downloading. If the Owner and/or the Client fail to sign the Rental Agreement within the period defined by the Platform's functionality, the booking may be automatically cancelled, and the Rental Agreement will be deemed not concluded.

7.7. After the conclusion of the Rental Agreement, the transfer and return of the property are recorded through the check-in/check-out functionality. On the day of move-in, the Client generates a check-in confirmation by entering the data provided by the Platform, in particular by adding photos and/or videos (if such functionality is available), comments, and meter readings (if applicable). The Owner, within the available functionality, confirms the check-in or raises objections. Similarly, on the day of move-out, the Client generates a check-out confirmation and adds the data provided by the Platform, and the Owner confirms the return of the property or raises objections. Within the check-in/check-out process, the Platform may also record information about what is transferred together with the premises, in particular the inventory and keys, to the extent that such fields/data are provided by the Platform's functionality. After the Client enters the check-in data, the Platform generates a property acceptance-transfer act, which is subject to signing by the Client and the Owner in the manner provided by the Platform. After the Client enters the check-out data, the Platform generates a property return act, which is subject to signing by the Client and the Owner in the manner provided by the Platform. Signed acts are stored in the Parties' Accounts and are available for viewing and downloading.

7.8. If provided for by the Platform's functionality and/or chosen by the Users, confirmation of check-in/check-out may be formalized as a separate document (act/confirmation) and signed by the parties using a QES, including through an electronic signature service linked to the Platform.

7.9. The transfer of property to the Client and its return to the Owner are confirmed by signing, respectively, the property acceptance-transfer act and the property return act. After the actions on the Platform necessary to generate the relevant act are performed (in particular entering information about keys, meter readings, and a description of the property, if applicable), the Platform generates an electronic act document and sends it for signature to the parties using a QES through the electronic signature service linked to the Platform. During check-in, the Client signs the acceptance-transfer act, after which the Owner signs the act. During move-out, the Client signs the return act, after which the Owner signs the act, unless otherwise provided by the Platform's functionality for a specific booking. The relevant act is considered signed after both parties apply a QES and the signed document is returned to the Platform, after which it becomes available to the parties in their Account for viewing and downloading.

7.10. During the transfer of the property to the Client and its return to the Owner, within the relevant check-in/check-out confirmation and/or acceptance-transfer act (return act), Users record the fact of transfer and return of keys (other means of access, if applicable), meter readings (if any), and a description of the condition of the premises, furniture, appliances and other property transferred together with the property, to the extent and scope provided by the Platform's functionality and entered by the Users.

7.11. Within the process, the Company may also provide time-based mechanisms for verifying/clarifying data relating to the premises and the fact of check-in, to the extent implemented by the Platform's functionality. In particular, the relevant periods may be 72 hours at the stage of formalizing the rental and 24 hours after check-in, after which the Platform may change the status of the process to the next one, unless otherwise provided by the Platform's functionality and/or the parties' actions.

7.12. All documents and confirmations generated while using the Platform (in particular the Rental Agreement, check-in/check-out confirmations and documents generated on their basis, if applicable) are stored in the Account and provided to the Owner and the Client in electronic form with the possibility of downloading.

8. PROPERTY INSPECTION BY THE CLIENT

8.1. The Client inspects the property independently in order to confirm the actual condition of the property, the availability of access, and the property's compliance with the terms agreed with the Owner. Such an inspection is an action of the Client and does not constitute an inspection or assessment of the premises by the Company. The Company only provides the technical ability to record the results of the inspection within the Platform's functionality.

8.2. The Client carries out the inspection in two stages. The first stage takes place at the stage of formalizing the rental and is aimed at clarifying the terms and parameters of the premises before check-in. Within 72 (seventy-two) hours, the Client has the opportunity, within the Platform's functionality, to ask questions, raise comments or clarifications regarding the premises and/or the terms of its use, and to receive a response from the Owner, if provided by the Platform's functionality. If the Client does not take the necessary actions within this period, the Platform may apply the consequences provided for the relevant booking status.

8.3. The second stage takes place after actual check-in, when the Client gains access to the premises and can record its condition. On the day of check-in, the Client is required to perform the check-in action on the Platform by 23:59 and enter the data on the condition of the premises provided by the Platform (in particular add photos and/or videos, if such functionality is available), indicate meter readings (if applicable) and record comments or a note on their absence. After performing the check-in action, the Client has 24 (twenty-four) hours to report a critical problem that makes it impossible to reside or significantly differs from the agreed terms. In the event of such a report, the Platform may block payment to the Owner until the situation is resolved between the Client and the Owner and/or until the rental is cancelled in the manner provided by the Platform. The results of this inspection are used as confirmation of the fact of check-in and a baseline record of the condition of the premises at the time access is obtained.

8.4. The results of the Client's inspection are stored on the Platform linked to the relevant booking and may be available to the Client and the Owner in their Account. Depending on the Platform's functionality, such results may be displayed in the form of statuses, messages, check-in confirmations and/or a separate document (confirmation/act), which may be generated on the basis of the entered data and, if necessary, signed by the parties using a QES.

9. PAYMENT FOR SERVICES

9.1. The Platform provides Users with the technical ability to make payments related to booking and renting property by transferring virtual assets through a mechanism available on the Platform. The Company ensures the recording of key parameters of such payment in the Account, but is not a party to the Rental Agreement between the Owner and the Client and does not replace their mutual settlements under that Agreement.

9.2. Payment made by the Client within a booking by transferring virtual assets is subject to transfer to the Owner in virtual assets in the manner provided by the Platform's functionality, after the occurrence of a defined event confirming check-in. If the Platform provides for holding the virtual assets until check-in is confirmed, transfer to the Owner is carried out after 24 hours have elapsed from the moment the Client confirms check-in, provided there is no dispute registered within the Platform. The Owner independently ensures the conversion of the received virtual assets into fiat currency (if needed) and is independently responsible for complying with the requirements of Ukrainian law regarding taxation, declaration and/or accounting of income received in connection with providing property for rent, as well as in connection with virtual asset transactions.

9.3. The Client has the right to make both the first rental payment/security payment and other rental payments using the Platform's service. The Platform provides the ability to make payment both before concluding the Rental Agreement and during the rental term. The Parties have agreed that any payments outside the Platform's functions are prohibited, and in the event of such actions by a User, the Platform has the right to block such an Account.

9.4. For providing the Services, the Company receives payment in the form of a percentage of the amount of all payments made by the Client, as specified in the relevant section of the Annex.

9.5. Before confirming payment, the Platform displays the amount payable and may additionally show the hryvnia equivalent solely for the User's convenience. The hryvnia equivalent is for informational purposes only and does not change the terms agreed by the Users regarding the payment amount.

9.6. Payment is deemed made after the Platform receives technical confirmation of the successful completion of the virtual asset transfer. The Platform records the fact of payment by storing available technical data in the Account, in particular the amount, date and time, transaction identifier and status.

9.7. The Platform may provide for temporary holding of paid funds until check-in is confirmed using smart contract technology. After the Client confirms check-in, the Platform starts a 24-hour countdown, at the end of which the funds to be transferred to the Owner may be automatically transferred to the Owner in accordance with the terms implemented on the Platform using smart contracts, provided there is no dispute registered within the Platform.

9.8. If the Client has not confirmed check-in by 23:59 on the day of check-in, the Platform may apply automatic confirmation of check-in in accordance with its functionality. In that case, the 24-hour countdown for payment to the Owner is calculated from the moment of such automatic confirmation.

9.9. If the terms of the booking provide for a security payment, the Client makes it in the manner available on the Platform. The amount of the security payment is locked using smart contract technology for the rental period and until check-out is confirmed, during which neither party has access to such security payment. After check-out is confirmed, the security payment is subject to payout in the manner implemented on the Platform. In the absence of a dispute, the security payment is returned to the Client. If the Owner raises a claim regarding damage, or in the event of the Client's early departure, the question of payout of the security payment (in full or in part) is resolved by an independent party (the support service) based on the materials provided by the parties and the facts recorded on the Platform, after which the security payment is paid to the relevant party in the manner implemented on the Platform.

9.10. All fees and expenses related to making payments within the Platform, including fees of exchange/conversion services, payment infrastructure providers, banks and other engaged Third Parties (if applicable), are paid by the Owner, unless otherwise expressly established by the terms of a specific booking displayed on the Platform before payment is confirmed.

10. REFUNDS

10.1. Refunds of amounts paid in connection with booking and/or renting property, as well as the return of the security payment, is a matter of performance of the Rental Agreement between the Owner and the Client. The Company is not a party to such legal relations and does not assume an obligation to make a refund of payment or the security payment, but provides Users with the technical ability to record circumstances that may serve as grounds for mutual settlements between the Owner and the Client, and to carry out such a refund of payment or the security payment using the Platform's functions.

10.2. The Company's commission/fee for the Services is non-refundable, since it is paid for access to the Platform's functionality and the information and technical Services provided. An exception applies only in cases where the impossibility of carrying out the booking or check-in arose through no fault of the Client and is confirmed by materials and statuses on the Platform. Such cases include: an established discrepancy between the description of the property on the Platform and its actual condition, which makes check-in impossible or significantly changes the terms of the rental; inactivity of the Owner, which resulted in the impossibility of check-in or gaining access to the property at the agreed time; the actual impossibility of check-in for reasons attributable to the Owner, in particular the lack of access to the premises or refusal to hand over the property.

10.3. In the cases specified above, the Platform may provide a procedure for confirming the relevant circumstance and recording the result, after which the question of refunding the Company's commission/fee is resolved in the manner determined by the Platform's functionality for the specific booking. In other cases, the Company's commission/fee is deemed paid for the Services provided and is non-refundable.

10.4. All other mutual settlements between the Owner and the Client, including the refund of payment for the rental period and/or the security payment, are resolved by the parties in accordance with the terms of the Rental Agreement and applicable Ukrainian law.

11. RULES OF CONDUCT

11.1. The Rules of Conduct are mandatory for all Users while using the Platform and interacting between the Owner and the Client. Since the Platform provides an information and technical mechanism for booking property, exchanging messages and generating documents, compliance with the Rules of Conduct is a condition for access to the Services and is aimed at safety, proper communication and the protection of the rights and legitimate interests of other persons.

11.2. The User undertakes to use the Platform in good faith and exclusively for lawful purposes. In particular, the User has no right to post inaccurate information, mislead other Users regarding the property, the terms of rental, availability, cost, deposit, house rules, or any material circumstances, and has no right to impersonate another person or use someone else's data without proper legal grounds.

11.3. During communication through the Platform, the User undertakes to behave properly and refrain from insults, threats, harassment, discriminatory statements, distribution of materials that violate the rights of third parties or legal requirements, as well as from sending spam or unwanted messages. Since interaction between the Owner and the Client may affect the performance of the Rental Agreement, the User undertakes to communicate material circumstances in a timely manner and not to hinder the other party in performing agreed actions, in particular regarding check-in, check-out, transfer of keys, and signing of documents.

11.4. The Client undertakes to comply with the rules for using the property agreed with the Owner, and to ensure the preservation of the premises and property transferred together with it. The Client has no right to use the property for unlawful purposes, violate the rights of neighbors or third parties, cause damage to the premises, furniture or appliances, and undertakes to return the property and keys at the agreed time and in the agreed condition, taking into account normal wear and tear, unless otherwise specified in the Rental Agreement.

11.5. The Owner undertakes to act in good faith when placing a listing, to provide accurate information about the property and living conditions, to ensure the possibility of check-in at the agreed time, to provide keys or another means of access, and not to create artificial obstacles for the Client's residence provided the Client performs the Rental Agreement. The Owner undertakes to communicate with the Client within the Platform or through other agreed channels without abuse and not to demand actions that contradict the Rental Agreement or the law.

11.6. In the event of a violation of the Rules of Conduct, the Company may apply response measures provided for by the Platform's functionality and this Agreement, in particular restricting or terminating the User's access to the Platform, blocking the Account, restricting the ability to communicate or use certain features. Since the Company is not a party to the Rental Agreement, the application of such measures does not mean resolving a dispute between the Owner and the Client on the merits, but may be necessary to ensure safety and the proper functioning of the Platform.

12. DISPUTE RESOLUTION

12.1. Disputes arising between the Owner and the Client in connection with the booking, conclusion and performance of the Rental Agreement, the transfer and return of the property, and any settlements between them, are a dispute between the Owner and the Client. The Company is not a party to the Rental Agreement, does not assume the function of an arbitrator, mediator or dispute resolution body, and does not make decisions binding on the parties regarding the lawfulness of actions, the existence of violations, the amount of damages, or the grounds for mutual settlements.

12.2. The Company may provide Users exclusively with technical and informational support within the Platform's functionality. Such support may include: providing access to documents generated on the Platform; providing access to booking statuses and events; storing and displaying materials uploaded by Users (in particular photos and/or videos, if applicable); generating and providing electronic confirmations created during the check-in/check-out process; and other technical actions necessary for Users to obtain their own data and materials.

12.3. At the pre-check-in stage, the Company may help reduce the risk of disputes by providing functionality for communication between the Owner and the Client, recording the agreed booking terms, and generating and signing the Rental Agreement in the manner provided by the Platform. At the same time, the Company does not inspect the actual condition of the property and does not guarantee that the description of the property corresponds to its actual condition, unless otherwise expressly provided by this Agreement.

12.4. If a dispute between the Owner and the Client cannot be resolved through communication between them, including by contacting the Platform, it shall be resolved by the parties independently in accordance with the terms of the Rental Agreement and applicable Ukrainian law.

13. INTELLECTUAL PROPERTY RIGHTS

13.1. All intellectual property rights to the Platform, its software modules, interfaces, design, structure, databases, texts, graphic materials, and other objects used to provide the Services belong to the Company and/or other rightsholders on lawful grounds. The User is granted a limited, non-exclusive, non-transferable right to use the Platform solely for the purpose of receiving the Services and within the Platform's functionality.

13.2. The User has no right to copy, reproduce, modify, distribute, decompile, reverse engineer, or otherwise use the Platform or its elements beyond the limits expressly permitted by this Agreement and the law. Materials that Users post on the Platform (in particular photos, videos, property descriptions and messages) remain the property of the respective Users, and the Company obtains the right to use such materials solely to the extent necessary to provide the Services and ensure the functioning of the Platform.

14. RIGHTS AND OBLIGATIONS

14.1. Obligations of the User: 14.1.1. to use the Platform and receive Services in accordance with the terms of this Agreement; 14.1.2. to provide accurate, current and complete Personal Data during registration and use of the Account, and to promptly update such data if it changes; 14.1.3. to ensure the confidentiality of Account access data and not to transfer access to the Account to Third Parties; 14.1.4. not to use the Platform for unlawful purposes, and not to take actions that may violate the rights and legitimate interests of the Company, other Users or Third Parties; 14.1.5. to comply with the Rules of Conduct and other rules/requirements published on the Platform; 14.1.6. to independently ensure the availability of technical means and internet access necessary to use the Platform.

14.2. Obligations of the Owner: 14.2.1. to place accurate information on the Platform about the property, its characteristics, availability, and the rental terms offered to the Client; 14.2.2. to provide the Client with information and/or materials necessary for check-in, in the manner agreed between the Owner and the Client and/or implemented on the Platform; 14.2.3. to ensure the possibility of the Client's check-in at the agreed time and to provide a key/means of access to the property in the manner agreed by the Parties to the Rental Agreement; 14.2.4. to sign the Rental Agreement, the acceptance-transfer act and the return act (if such are generated on the Platform) in the manner provided by the Platform; 14.2.5. to act in good faith in interaction with the Client and not to take actions that unreasonably hinder the performance of the Rental Agreement concluded between the Owner and the Client.

14.3. Obligations of the Client: 14.3.1. to use the Platform for the purpose of booking and receiving property for rent on the terms agreed with the Owner; 14.3.2. to promptly take the actions provided by the Platform's functionality for booking, check-in and check-out, including providing confirmation of check-in/return of the property (if provided by the Platform); 14.3.3. to comply with the rules for using the property established by the Owner, and to ensure the preservation of the property and the items transferred together with it; 14.3.4. to sign the Rental Agreement, the acceptance-transfer act and the return act (if such are generated on the Platform) in the manner provided by the Platform; 14.3.5. to act in good faith in interaction with the Owner and to refrain from actions that hinder the proper performance of the Rental Agreement.

14.4. Obligations of the Company: 14.4.1. to provide the User with the technical ability to access the Platform and receive Services within the Platform's functionality; 14.4.2. to ensure the functioning of the Platform and the availability of its core functionality, except for interruptions related to technical maintenance, updates, troubleshooting, or circumstances beyond the Company's control; 14.4.3. to ensure the storage of and access for Users to documents/confirmations generated while using the Platform, in the manner implemented on the Platform; 14.4.4. to process Users' Personal Data in accordance with the Privacy Policy and Ukrainian law.

14.5. Rights of the User: 14.5.1. to access the Platform's functionality and receive Services in accordance with the terms of this Agreement; 14.5.2. to contact the Company for informational support regarding use of the Platform in the manner provided by the Platform; 14.5.3. to access documents/confirmations and materials generated while using the Platform, and to download them, if such a function is provided by the Platform.

14.6. Rights of the Company: 14.6.1. to determine, change and update the Platform's functionality, the procedure for providing Services and the technical procedures of the Platform's operation; 14.6.2. to establish and change the rules for using the Platform, including the Rules of Conduct, in the manner provided by this Agreement; 14.6.3. to restrict or terminate the User's access to the Platform, block the Account, or restrict certain features of the Platform in the event of a violation by the User of the terms of this Agreement, the Rules of Conduct, or the requirements of Ukrainian law; 14.6.4. to engage Third Parties to ensure the functioning of the Platform and the provision of Services (in particular technical, informational, legal and other parties), provided that the requirements of personal data protection legislation are complied with.

15. LIABILITY

15.1. The Company provides the Services as a technical and informational tool for accessing the Platform's functionality. The Company is not a party to the Rental Agreement concluded between the Owner and the Client, and is not liable for the performance or non-performance by the Owner and/or the Client of their obligations under such agreement.

15.2. The Owner and the Client bear independent responsibility for the accuracy, lawfulness and completeness of the information they provide or post on the Platform, as well as for the consequences of concluding and performing the Rental Agreement, including with regard to the actual condition of the property, the possibility of check-in, use of the property, its preservation, transfer of keys, meter readings, the availability/condition of furniture and appliances, and other rental terms.

15.3. The Company is not liable for any losses, damages, expenses or other consequences incurred by a User as a result of the actions or inaction of another User, including in connection with refusal of check-in, early termination of the rental, damage to or loss of property, or a dispute regarding settlements, the deposit, or compensation.

15.4. The Company does not guarantee the continuous and error-free operation of the Platform. The Company is not liable for temporary unavailability of the Platform or its individual features, delays, failures, loss of connection, or data transmission errors that occur for reasons beyond the Company's control, including in connection with the operation of the internet, the User's equipment, telecommunications operators, Telegram and/or Third Parties engaged by the Company to ensure the functioning of the Platform.

15.5. The Company is not liable for the consequences of the User's use of the Platform in a manner that contradicts this Agreement, the Rules of Conduct or Ukrainian law, or for the consequences of the User providing inaccurate data, including in the event of the impossibility of identifying the User, performing confirmation procedures, generating documents, or providing access to the Platform's functionality.

15.6. The Company is not liable for the actions and/or decisions of Third Parties integrated with or linked to the Platform, including electronic signature services, identification/verification tools, payment providers, crypto services, messaging services and other external services. The processing of data and/or provision of the relevant services by such Third Parties is carried out on their own terms and in accordance with their own rules and policies.

15.7. The Owner bears full and independent responsibility to the Client and third parties for the lawfulness of providing the property for rent, having title of ownership and/or another lawful basis to dispose of the property, the accuracy and completeness of the information in the listing (including regarding the address/characteristics, living conditions, house rules, inventory, and the availability and condition of furniture and appliances), ensuring access to the property within the agreed timeframes, transferring keys/means of access, and proper performance of the Rental Agreement. The Owner is also responsible for the consequences of failing to provide or of delaying access to the property, and for any losses caused to the Client in connection with inaccurate information or the Owner's failure to perform its obligations under the Rental Agreement.

15.8. The Client bears full and independent responsibility to the Owner and third parties for compliance with the terms of the Rental Agreement and the Rules of Conduct, proper use of the property, ensuring the preservation of the property and items transferred together with it (including keys/means of access, furniture, appliances and other items), as well as for any damage, destruction or loss of the property and/or such items from the moment of actually gaining access until confirmed return in the manner provided by the Rental Agreement and the Platform's mechanisms. The Client is responsible for the consequences of violating the rules of use, the residence regime, safety requirements, and for damage caused to the property, the Owner's property and/or third parties.

15.9. In the event of a User's violation of the terms of this Agreement, the Rules of Conduct, the provision of inaccurate information, attempts at unauthorized access, abuse of the Platform's functionality, or actions that create risks for other Users or the Company, the Company has the right to apply technical and organizational sanctions. Such sanctions include: 15.9.1. a warning; 15.9.2. temporary restriction of access to the Platform or certain features; 15.9.3. temporary blocking of the ability to create/confirm bookings or documents; 15.9.4. a requirement for repeat verification; 15.9.5. blocking the Account; 15.9.6. termination of the provision of Services; 15.9.7. as well as other measures necessary to ensure safety and the proper functioning of the Platform. The application of sanctions does not release the User from liability for the consequences of their violations and does not limit the Company's right to apply other protective measures.

15.10. The Company is not liable for any damage, destruction, loss or deterioration of the property and/or items belonging to the Owner or provided to the Client for use, or for any incidents that occur during check-in, residence or check-out. All claims regarding the condition of the property, items, completeness, keys/means of access, meter readings, and any compensation or reimbursement are subject to resolution between the Owner and the Client within their contractual relationship.

15.11. For any claims by a User arising from this Agreement or in connection with it (regardless of the legal basis), the Company's aggregate liability is limited to the amount of the commission actually received by the Company from the relevant User for the last transaction/booking in connection with which the relevant claim arose. This limitation applies to the maximum extent permitted by Ukrainian law and does not apply in cases where a limitation of liability is expressly prohibited by law.

15.12. The Services are provided by the Company "as is" and "as available". The Company does not warrant that the Platform will meet the User's individual expectations, that its operation will be continuous, timely, error-free, or fully protected from external influences. The Company does not guarantee that the User will achieve any particular result from using the Platform, including with regard to the speed of finding property, the success of check-in, or the absence of disputes between the Owner and the Client.

15.13. The User is obliged to maintain the confidentiality of Account access data and has no right to transfer access to the Account to any Third Parties, or to allow other persons to use the Account. The User bears full responsibility for all actions performed using their Account, including actions related to booking, confirming documents, uploading materials, communication and other operations on the Platform. The Company is not liable for the consequences of loss of control over a User's Account if such consequences arose as a result of the actions or inaction of the User themselves.

15.14. The Company does not provide real estate agency, brokerage or intermediary services. The Company does not select property for Users, does not represent the interests of the Owner or the Client, does not conduct negotiations on their behalf, does not conclude the Rental Agreement on behalf of either party, and does not guarantee the conclusion or performance of such an agreement. The Company's Services are exclusively informational and technical in nature and consist of providing access to the Platform's functionality.

15.15. Users are prohibited from using the Platform to carry out real estate agency, brokerage or other intermediary activity, or to act on behalf of or in the interests of third parties as a representative, agent or intermediary. The Company has the right to require the User to confirm that they are acting on their own behalf and/or on lawful grounds, and, if signs of agency/intermediary activity are detected, to restrict or terminate such User's access to the Platform or its individual features, block the Account and/or cancel the relevant actions/bookings within the Platform's functionality.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1. All relations between the Company and the User arising in connection with the performance of the terms of this Agreement are governed by the law of Ukraine.

16.2. Any dispute arising in connection with this Agreement, including any questions regarding its existence, validity or termination, is subject to final resolution by a court of Ukraine in accordance with Ukrainian law.

17. TERM

17.1. This Agreement is valid for the entire period the User uses the Services. Upon termination of use of the Services and termination of the relationship between the Parties, the terms of this Agreement cease to apply.

18. AMENDMENTS

18.1. The Company reserves the right to unilaterally amend this Agreement. Such amendments take effect from the moment the new version of the Agreement is published on the Website.

18.2. The User is obliged to read the new terms of the Agreement. The Company is not liable if the User fails to do so.

18.3. Electronic versions of the Agreement or copies stored in another manner are deemed to be true, complete, valid and legally binding, and are in effect at the time the User visits the Website. If the User uses the Services after the date the Agreement was updated, this is deemed confirmation that the User has read the updated version of the Agreement and agreed to its terms.